Customer service
After-sales & Repair
International Tools Service SA/NV replaces, exchanges or repairs your machines with the brands and its network of subcontractors specialized in machine repair.
After-sales
A problem with your machine ? Consult our after-sales service team.
If your machine is still under warranty (register your machines online), do not hesitate to drop it off at International Tools Service SA/NV.
Our team will be happy to find the least expensive solution for you.
When you drop off your machine at ITS-Tools, it will be sent to our subcontractor specialized in machine repair (use of original parts only).
This one will communicate a repair estimate that you will be free to accept or refuse.
Please note that quotation fees may apply in case of refusal.
The commercial team of I.T.S. SA/NV will help you find the spare parts (brushes, handles, chucks, etc.) compatible with your machine.
Questions about after-sales service ?
Our sales department will be happy to answer all of your questions.