General information about deliveries

When validating your order, always pay attention to the delivery time indicated by our sales department (by e-mail, telephone, in store).

You will receive an automatic email from us when your order is ready to ship from our warehouse. This email contains a tracking link.

Automatic emails will be sent to you at each stage of the delivery (support by the carrier, delivery to a relay point, etc.).

Shipping costs in BENELUX and France

  • Deliveries in Belgium from 6€ (excl. VAT)
  • Deliveries in the Netherlands and Luxembourg from 7€ (excl. VAT)
  • Deliveries in France from 10€ (excl. VAT)

*Delivery options are offered when validating your order.

Important: special delivery costs are charged for items of large size, weight or volume (lawnmowers, compressors, generators, workbenches, cabinets,...).

Extended delivery times with certain payment methods

Additional time may be required when paying by the following means:

  • Bank transfer

Partial deliveries

In principle, we only deliver fully prepared orders. If we have to order from multiple suppliers and they deliver at different times, it will take longer to prepare your order.

On request, for an additional charge depending on the amount of the order, we can make partial deliveries.

Delivery times for national and international deliveries

CountryDelivery time
BelgiumPriority 1 to 2 business days
France - Netherlands - Luxembourg and GermanyPriority 2 to 3 business days
Other EU countriesPriority 7 to 9 business days
Other countriesPriority 2 weeks

Delivery options

The same day*

Consult us by phone at +32 (2) 640.58.60 for a personalized quote.

The day after*

Shipping costs: €25 excluding VAT, contact us by phone at +32 (2) 640.58.60.

During the day*

For orders placed by internet and e-mail to [email protected] before 12 noon.

Scheduled delivery

Orders can be delivered on the dates set by you when placing your order.

Timed delivery

They can also be delivered in installments depending on your needs. A supplement for each shipment may be requested.

*only if in stock.