General information about deliveries

When validating your order, always pay attention to the delivery time indicated by our sales department (by e-mail, telephone, in store).

You will receive an automatic email from us when your order is ready to ship from our warehouse. This email contains a tracking link.

Automatic emails will be sent to you at each stage of the delivery (support by the carrier, delivery to a relay point, etc.).

Shipping costs in BENELUX and France

  • Orders of 250€ excl. VAT or more are delivered free of charge
  • Deliveries in Belgium from 7€ (incl. VAT)
  • Deliveries in the Netherlands and Luxembourg from €10 (incl. VAT)
  • Deliveries in France from €12 (incl. VAT)

*Delivery options are offered when validating your order.

Important: special delivery costs are charged for items of large size, weight or volume (lawnmowers, compressors, generators, workbenches, cabinets,...).

Extended delivery times with certain payment methods

Additional time may be required when paying by the following means:

  • Bank transfer

Partial deliveries

In principle, we only deliver fully prepared orders. If we have to order from multiple suppliers and they deliver at different times, it will take longer to prepare your order.

On request, for an additional charge depending on the amount of the order, we can make partial deliveries.

Delivery times for national and international deliveries

CountryDelivery time
BelgiumPriority 1 to 2 business days
France - Netherlands - Luxembourg and GermanyPriority 2 to 3 business days
Other EU countriesPriority 7 to 9 business days
Other countriesPriority 2 weeks

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