FAQ

All the answers to your questions about online orders.​

On our website you can select delivery in Belgium, France, the Netherlands, Germany and Luxembourg.

On request, by e-mail or telephone, we can deliver worldwide via our logistics department.

The delivery time is 1 to 2 working days in the Benelux.

For items that are not in stock, the delivery time may be longer.

We deliver from €4.55 to homes, offices, construction sites and pick-up points.

Yes, orders worth more than €300 excluding VAT benefit from free delivery in Belgium.

You can order :

  • Via the ITS-Tools E-Shop
  • At the store
  • By email to [email protected]
  • By telephone on +32 (2) 640 58 60

Yes, when choosing the delivery method, you can choose to pick up your order in store.

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